Orders under £60 are subject to a £4.99 flat-rate delivery charge.
Orders over £60 are eligible for FREE SHIPPING.
To keep the cost of our products down & reduce our carbon footprint, some of our larger items are shipped directly to you from our major suppliers. In this case your items may take up to 14 days to arrive and could be subject to import fees. READ MORE.
PLEASE NOTE: MADE-TO-ORDER items such as Macrame are subject to 3-4 weeks production time. Please refer to the product description for more information.
We aim to package and dispatch within 3 working days. Please allow 3-7 working days once you have been notified of dispatch.
For more information visit our DELIVERY & RETURNS page.
If you have changed your mind, please return your item unused and in its original condition (including all labels and tags intact) with proof of purchase within 28 days and we’ll give you an exchange or refund (excluding delivery fees), as long as your returned product meets our terms and conditions. The customer is responsible for the cost of shipping for returns.
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Whole Lotta Knots unfortunately does not accept refunds or returns on all Macrame products and dried floristry. Please check the details in the product description on sizing and design before ordering.
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For more information visit our DELIVERY & RETURNS page.
